As part of our ongoing efforts to facilitate simple and efficient mobile strategies for our customers, Truven Health AnalyticsTM collects customer experience and feedback on many devices.
Compatibility is determined by the reliability of data presentation on the device. However, it may not include desired device performance. Please be sure to check with your healthcare system's Information Technology support before purchasing a device to make sure the device is compatible with local communication protocols and policies.
Micromedex 2.0 Mobile
Mobile Micromedex 2.0 is compatible with Apple iPhone, Apple iPod Touch, and Apple iPad devices. The device must have an active connection to the Internet via Wi-Fi or mobile carrier. Apple Safari Browser is the only browser supported by Apple devices.
Mobile Micromedex 2.0 is also compatible with Blackberry devices. The device must have an active connection to the Internet via WiFi or mobile carrier. Blackberry devices have different display resolutions and your individual experience may vary depending on screen size.Opera Mini 4.2 is the only browser supported on Blackberry devices.
Most Commonly Used Devices
United States and Canada: +1(800) 525-9083, dial 3, then 1 at the voice prompt
United Kingdom: +44 (0) 207 433-4476
International: +1(303) 486-6444
Email Customer Support
Product and Technical Support
United States and Canada: +1(800) 525-9083, dial 3, then 3 at the voice prompt
United Kingdom: BT Customers Phone: 0800-89-0011at the prompt enter: +1(800) 642-7723 or C&W Customer Phone: 0500-89-0011at the prompt enter: +1(800) 642-7723
Email Technical Support
Solutions from Truven Health Analytics are being rebranded as IBM Watson Health