Micromedex Solutions Support

Product Support

Whether you are a user or an IT administrator, online support can help. We offer Technical Knowledge Base Articles, answers to Frequently Asked Questions, and a comprehensive Resource Library containing links to all available product and training information. If you do not find the help you need on-line, Support Contacts offers more support options.


At Truven Health, we have a team of professionals dedicated to helping you get the most value and use from your Clinical Decision Support (CDS) tools and resources. Ultimately, our goal is to help you meet your critical patient care and safety goals.

Our training program helps you inform your facility about the clinical resources available to them. With the effective use of these resources, your facility can measurably improve healthcare outcomes.

  • Pre-recorded online sessions
  • Customized live webinars
  • On-site training*

Find out more!

*Fees may apply, ask your Truven Health sales representative for details.


The Corporate Solutions/CSi Business is now owned by RightAnswer.com, Inc. and the marks CHEMKNOWLEDGE®, REGSLINK® and REGSKNOWLEDGE® and products associated with those marks are owned by RightAnswer.com, Inc., which can be contacted using this link: www.RightAnswer.com. RightAnswer is a separate company from and not affiliated with Truven Health Analytics  (formerly known as Thomson Reuters (Healthcare) Inc.)


Customer Support

United States and Canada: +1(800) 525-9083, dial 3, then 1 at the voice prompt

United Kingdom: +44 (0) 207 433-4476

International: +1(303) 486-6444

Email Customer Support


Product and Technical Support

United States and Canada: +1(800) 525-9083, dial 3, then 3 at the voice prompt


United Kingdom: BT Customers Phone: 0800-89-0011at the prompt enter: +1(800) 642-7723 or C&W Customer Phone: 0500-89-0011at the prompt enter: +1(800) 642-7723

International: +1(303) 486-6444

Email Technical Support