Media Room

For Immediate Release

Truven Health Analytics Announces Expansion of the Micromedex® CareNotes® System Patient Education Solution for the Middle East

Ann Arbor, MI, Nov. 19, 2012 — Truven Health Analytics℠, formerly the Healthcare business of Thomson Reuters, today announced the expansion of the Micromedex® CareNotes® System patient education solution to include a total of 600 educational handouts in Arabic.

The expanded CareNotes offering was launched at the 5th Medication Safety Conference 2012, focusing on Medication Safety in the Middle East. The conference takes place in Abu Dhabi, United Arab Emirates, 15-17 November 2012.

CareNotes enables over 5, 500 healthcare institutions in 83 countries to educate patients on their specific condition before, during and after their hospital stay. Offered in 15 different languages, CareNotes are distributed as fully customizable handouts that act as easy-to-understand instructions covering common conditions, procedures and medications. The handouts include color depictions, 3D imaging, and are written without institutional jargon to allow understanding for all audiences.

“Providing clear and concise educational materials written in patients’ and their families’ native language increases the likelihood of compliance with follow up care instructions, ” said Jon Challenger, director, EMEA and South Asia at Truven Health Analytics. “As a result, medication errors are reduced and hospital readmissions decrease, which results in not only better patient safety, but improved outcomes as well. Spoken by over 280 million people, Arabic is one of the most widely understood languages in the world, making the launch of these CareNotes vital.”

Hospitals in the Middle East use CareNotes to help them achieve Joint Commission International and other national and international accreditation. When integrated into the hospital’s existing information systems, CareNotes provides an electronic audit trail to track which information has been provided to patients and their families; and when.

“Our staff relies on the comprehensive, evidence-based information of Micromedex, ” said Dr. Masood Farooki, supervisor, pharmacy services at Saudi Arabia-based Dhahran Health Center, Aramco. “Having that same consistent quality in our patient education materials, Arabic CareNotes, gives us confidence that we are delivering better care, and ensuring patient safety.”

“Micromedex is a trusted and dependable source for healthcare institutions around the world, ” said Thomas Hegelund, Executive vice president for the clinician business of Truven Health Analytics. “The expansion of our Arabic language patient education offering is a step closer to ensuring patient safety and support extend around the globe.”

For more information on Micromedex CareNotes, click here.

For additional information on the 5th Medication Safety Conference, including details about the Truven Health Analytics workshop on 17 November 2012, click here.

About Truven Health Analytics, part of the IBM Watson Health Business

Truven Health Analytics®, part of the IBM Watson Health™ business, provides market-leading performance improvement solutions built on data integrity, advanced analytics and domain expertise. For more than 40 years, our insights and solutions have been providing hospitals and clinicians, employers and health plans, state and federal government agencies, life sciences companies and policymakers, the facts they need to make confident decisions that directly affect the health and well-being of people and organizations in the US and around the world. The company was acquired by IBM in 2016 to help form a new business, Watson Health. Watson Health aspires to improve lives and give hope by delivering innovation to address the world’s most pressing health challenges through data and cognitive insights.

Truven Health Analytics owns some of the most trusted brands in healthcare, such as MarketScan®, 100 Top Hospitals®, Advantage Suite®, Micromedex®, Simpler® and ActionOI®. Truven Health has its principal offices in Ann Arbor, MI, Chicago, IL, and Denver, CO.


Brian Erni
For Truven Health Analytics
J. Roderick, Inc. Public Relations