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Customer
Support

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Please select a bar with your area of interest to see customer support, training, email, and phone contact information.

  • Customer Support  
    Submit or review support issues, find product information and updates, find solutions to common product issues, maintain personal contact information.
  • Online Communities
    Post and exchange best practices with Truven Health Clients, and find product information. Note: This Online Community is not open to the general public.
  • Product Training
    Obtain specific product training as needed.
  • Customer Support  
    Submit or review support issues, find product information and updates, find solutions to common product issues, maintain personal contact information.
  • Product Training
  • Customer Support  
    Submit or review support issues, find product information and updates, find solutions to common product issues, maintain personal contact information.
  • Product Training
  • Customer Support  
    Submit or review support issues, find product information and updates, find solutions to common product issues, maintain personal contact information.
  • Product Training

Customer Resource Center:

U.S. and Canada: +1.800.525.9083, option 3 for Support Services or dial direct extensions at the voice prompt.
         3, 1 – Subscription and Billing [business hours only]
         3, 3 – Product Technical Support [24x7]

International: +1(303) 486-6444

  • Customer Support  
    Submit or review support issues, find product information and updates, find solutions to common product issues, maintain personal contact information.
  • Product Training
  • For MarketScan databases and online tools including Treatment Pathways, Inpatient and Outpatient View, Sample Select, and Sample Select Prevalence, please e-mail marketscan@truvenhealth.com.