According to a recent study by the National Business Group on Health (the Business Group) and Truven Health Analytics, total lost workdays averaged six days per employee in 2014 for all industries. For an employer with thousands of employees, that can equate to significant lost productivity.
EMPAQ® (Employer Measures of Productivity, Absence and Quality™) is an employer-developed and -driven measurement tool. Incidental absence, one of the categories we researched, allows employers to see the impact of unscheduled leaves on the overall company. Here are some more incidental absence details from the EMPAQ research:
- The healthcare industry’s higher incidence of lost workdays (12 per employee versus the all-industry average of 6) may be an indication of generous sick leave policies or the nature of the job, which can involve engaging with populations suffering from contagious illnesses.
- The hospitality and retail industry had the second lowest incidental absence rate, at 2.3 days per employee
- Employers experienced total FMLA leaves of 19.6 per 100 covered employees in 2014. This varied from a low of 12.8 in the pharmaceutical industry to a high of 27.7 in the hospitality and retail industry
- Employers experienced 164.3 non-concurrent FMLA leaves per 100 covered employees in 2014.
Put the EMPAQ® Data to Work
It’s important to know statistics about the management of absence, health, and productivity programs. But it’s even more important to use the data to improve the company:
- Allow employees to work from home when possible to give them the option to manage their personal life without taking time off.
- Determine whether certain locations or departments have a higher rate of incidental absences to pinpoint areas of focus and come up with a resolution.
- Implement or improve absence notification processes to help determine which employees take the most incidental absences.
EMPAQ provides employers with a framework to measure and monitor the return on investment from human capital investments. The EMPAQ insight report delivers an overview of the EMPAQ metrics for program year 2014. It was developed by analyzing responses to EMPAQ surveys from more than 100 large employers representing nearly 4 million employees. For more information, download the Insights Report or visit EMPAQ.org.
The EMPAQ data collected for 2014 included information for four distinct categories, including Incidental Absence and Family Medical Leave, and six key health and productivity programs. Organizations that participate in the survey process receive a customized benchmarking report. Download more information here.