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CFOs State that Innovation is Necessary to Survive Healthcare Reform


By Phil Gaughan/Thursday, August 22, 2013
The recent HealthLeaders article, "CFO Exchange: Healthcare Reform Breeds Innovation," summarizes a recent gathering of CFOs and shares their sentiment that innovation is necessary to survive healthcare reform.

I would like to congratulate HealthLeaders and the CFOs that gathered in Colorado Springs to share innovative strategies to address current challenges. Whenever an organization is able and motivated to achieve a common mission, several critical success factors should be considered and reinforced:
  • Culture change is hard work.
  • Goals must be clearly defined and communicated.
  • Process must be linked to overall corporate goals.
  • You can't over-communicate. Information is useless data, unless it's shared.
  • You need to spend significant time on departmental manager education.
  • Managers must be held accountable for results.
  • There will be casualties.
Phil Gaughan
Senior Director of Operational Improvement

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