The Truven Health Blog

The latest healthcare topics from a trusted, proven, and unbiased source.

Data-Driven Healthcare Decisions

Two Minutes With Jen Huyck, Vice President Analytics and Consulting, Truven Health Analytics

By Jennifer Huyck/Friday, August 7, 2015


Healthcare payers are turning to data and analytics for a variety of reasons, but the most prominent is the impact of healthcare reform. The evolving healthcare landscape has put a lot of pressure on employers, health plans, and providers alike. And with that, from an employer perspective, the C-suite is putting a lot of pressure on their health benefits group, who in turn is putting more pressure on their health plans to understand the ROI or VOI for every dollar spent. 

Payers Have Different Needs From Data Analytics and Reporting 

When payers are thinking about data analytics and reporting, they have a variety of needs:

  • They’re looking for benchmarking information to help show how they compare to others and where opportunities are. 
  • They’re looking for flexibility when it comes to reporting. Different audiences have different needs. How you report information back to the C-suite might be very different from how you report to a case manager or to someone in the health benefits department. Having the ability to show data and information in different ways is essential. 

Experience is important both from a data management as well as a consultative perspective. When you think of data management, you want to make sure your partner understands the importance of data accuracy and takes it seriously in order to ensure the data you put in is as accurate as the data you get out. 

How Do Payers Use Advantage Suite from Truven Health? 

Advantage Suite is our flagship product. It allows users to take disparate data sources and integrate them together. 

When using Advantage Suite, users are able to take a variety of data sources, such as medical, prescription drug, and eligibility information, as well as data sources that include health risk assessment information, disease management, and care management and integrate it together so that they really can look at cost and quality as well as provider information to make decisions. The power of the Advantage Suite data warehouse is that you have the ability to get down to claim level analysis, as well as summary level analysis, executive reporting, and dashboard information. 

As you look at data, it’s most important to understand what that data means. If you can get the right data to answer the good and bad news as well as the so and now what, then you will make the right decisions for your company and for your employees. 

Learn how to put your data to work with Advantage Suite®. 

Health Plans, please visit our website here or contact us here

Employers, please visit our website here or contact us here.

Five Things Employers Want from Health Plan Reporting

By Jennifer Huyck/Thursday, June 19, 2014
Jennifer Huyck imageThese days, health plans are under pressure to deliver more comprehensive and reliable information to their employer clients.

After all, population health is on everyone’s radar, and employers are trying to keep a tight rein on rising costs. Plus, with all the talk of healthcare Big Data, employers have higher expectations of the kinds of information health plans can provide. Information transparency and combining financial and clinical data from multiple sources are becoming critical.

In other words, traditional reporting isn’t going to cut it anymore.

But what, specifically, do employers want from health plan reports?

Based on our partnerships with over 150 of the nation’s largest employers — including 25 percent of Fortune 500® companies — Truven Health experts have compiled the following list of the five most important things employers want when it comes to the health plan reporting.
  1. Acknowledge their different needs. Step away from one-size-fits-all reporting. Each employer client will want to see different slices of data and varying levels of analysis to fit their specific business questions. Reports need to be flexible enough to meet those diverse requests and stakeholders.
  2. Help them educate and inform their senior management team. Benefits managers need to be able to prove to the Powers That Be that the company’s investments in employee health are worth it, and health plan reporting is an important part of that.
  3. Provide consistent, accurate, and timely reporting. Employers want data that they can trust, and they want it quickly.
  4. Show them how to compare themselves to the outside world. Reporting solutions should allow employer clients to compare costs and other points of interest to national and regional benchmarks, so they can identify areas for improvement and recognize successes.
  5. Be consultative and creative. This is perhaps the most notable change in what employers need today versus what they needed in the past. Today, it’s not just about the numbers on a spreadsheet. Employers need those numbers to be meaningful and useful as they try to solve new challenges. And it’s now the health plan’s job to offer guidance along with the numbers.
In short, plans that can provide data and analytics that are flexible and trustworthy, and that answer the “So what?” and the “Now what?” will be the best-positioned to become problem-solving partners that employers can’t live without.

For more details about these five employer reporting needs, download our latest insights brief.

Jennifer Huyck
Vice President, Analytics and Consulting