About Us


Randal Lum

Director of Software and Databases and Design, Analytic Consulting and Research Services

Mr. Lum has 30 years of software development experience, including 20 years in health care research and information systems and 10 years in manufacturing management (enterprise resource planning) systems. He has extensive experience with large relational databases in both Oracle and SQL Server, system performance and benchmarking, and conducting user training courses. Past and current roles at Truven Health Analytics include:

  • Management of software and database design team members
  • Technical Manager for numerous Centers for Medicare & Medicaid Services and State contracts, including:
    • Medicaid 1915(c) and 1915(b) Home and Community-Based Services Waiver Management System (WMS)
    • Ticket to Work, Systems Change, Systems Transformation, Money Follows Person, and Direct Service Workers Medicaid grant programs
    • Medicaid program information system for Healthcare.gov
    • Web-enabled Medicaid Program reporting and management sites, including Health Home Services, Medicaid Payment Suspension, Recovery Audit Contracts, and Balancing Incentive Program
    • Rhode Island CHOICES Community Support Management System (CSM)
    • Minnesota Department of Human Services Dashboard, measurement of access to long-term care services

Mr. Lum has a BA in computer science from the University of California Santa Barbara